Your Cart

Join Our Team

AVAILABLE POSITIONS:
1) Production Team
2) Tour Guide
3) Production Supervisor

To apply, send your resume and a brief message about why you'd be a great fit for your desired position to info@cheesehead.com.

PRODUCTION TEAM

REPORTS TO:
- Production Supervisor

GENERAL DESCRIPTION:
- On the job training for skill such as our production procedures, measuring raw materials, mold maintenance & other manufacturing responsibilities
- Must be willing to cross-train & move throughout departments as needed
- Light manufacturing of our product brand
- Work well as part of a team & follow company policies

DUTIES AND RESPONSIBILITIES:
- Maintain a constant visual on products, parts and supplies throughout production & the warehouse
- Keep work areas clean and organized
- Follow all safety rules and requirements
- Assure that all products are built to the highest standard of quality
- Work with team members to maximize productivity and efficiency
- Assist tour guides and guests as needed
- Other duties as assigned

QUALIFICATIONS:
- High School Diploma required

TOUR GUIDE

REPORTS TO:
- Director of Marketing & Events

GENERAL DESCRIPTION:
- Entertain and inform visitors about company history, facility and production
- Describe features of interest involving the Cheesehead story
- Exhibit genuine interest in the company story and manufacturing process
- Maintain courteous and professional demeanor
- Provide high quality and personalized service
- Read crowd and adjust focus of tour if need be
- Answer visitors’ questions, provide information on procedures or policies and resolve any customer complaints
- Establish and maintain interpersonal relationships, develop constructive and cooperative working relationships with others and maintain them over time

DUTIES AND RESPONSIBILITIES:
- Greet guests and customers
- Keep work areas clean and organized
- Follow all safety rules and requirements
- Work with team members to maximize productivity and efficiency
- Maintain tour schedule
- Gather information – observe, receive and otherwise obtain information from all relevant sources
- Assist in production and retail store when necessary
- Other duties as assigned

QUALIFICATIONS:
- High School Diploma required
- Customer service, tour guide or public speaking experience

PREFERRED SKILLS:
- Excellent communication
- Interest in storytelling
- Good sense of humor
- Social perceptiveness
- Bubbly/engaging personality

PRODUCTION SUPERVISOR

REPORTS TO:
- Custom Products Director, Shipping Supervisor

GENERAL DESCRIPTION:
- On the job training for skill such as our production procedures, measuring raw materials, mold maintenance & other manufacturing responsibilities
- Must be willing to cross-train & move throughout departments as needed
- Light manufacturing of our product brand
- Work well as part of a team & follow company policies
- Monitor and manage production team's day-to-day activities

DUTIES AND RESPONSIBILITIES:
- Maintain a constant visual on products, parts and supplies throughout production & the warehouse
- Keep work areas clean and organized
- Follow all safety rules and requirements and ensures team follows protocols
- Assure that all products are built to the highest standard of quality
- Work with team members to maximize productivity and efficiency
- Assist tour guests as needed
- Other duties as assigned

QUALIFICATIONS:
- High School Diploma required
- 2-3 years in project management